<<  Back to our main site

About Us

VinVin LTD is the owner of the Livinitaly brand.
Vinvin Ltd is a private limited company (LTD) in England and Wales. The company registration number is 07702058. Registered office Arch Z Granary Wharf, Dark Neville Street, Leeds, LS1 4BR

At Livinitaly we are committed to maintaining the trust and confidence of our visitors to our web site and subscribers to our newsletter. Here you’ll find information on how we treat data that we collect from visitors to our website, when someone submits a contact form or when someone subscribes to our mailing list.
 

What personal data do we collect?

The personal data we collect from you directly can include your name, email address, mobile/landline telephone number, any address you provide and your email activity*.

If you are using a mobile device and shopping with us online or browsing our website, we may collect your IP address or other device identifier, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other portable device information.

*Email activity includes whether or not you opened one of our emails, and which links you clicked within the email.
 

When do we collect information from you?

You may be asked to submit personal information about yourself when you make a booking. We will collect this information so we can fulfill your booking request and you may dine at our venue.
 

When you make a booking:

  • Title name
  • E-mail address (used for booking confirmation and post-dining feedback emails)
  • Home or work address
  • Billing information taken for deposits, ticketing, or holding credit card information for
  • Use in the case of no-shows (where applicable)
  • Telephone number
  • Company name
  • Dietary requests
  • Marketing preferences (whether you opt-in or opt-out)

 

When you dine at a restaurant

  • Marketing responses (where applicable)
  • Survey responses
  • Current and past restaurant reservation details

 

When you access our website(s):

Device Information about your computer hardware and software that is automatically collected by Google Analytics. We may use this information to analyse our digital performance, for example to see if our website can be improved. This information can include:

  • Device type (e.g. mobile, computer, laptop, tablet)
  • Cookies
  • Operating System
  • IP Address
  • Browser type
  • Browser Information (e.g., type, language, and history)
  • Domain names
  • Access times
  • Settings
  • Referring website addresses
  • Other data about your device to provide the services as otherwise described in this policy.
  • Location information: If you use our website, we may receive your generic location (such as city or neighbourhood).

 

Careers:

You may submit your CV if you’re interested in working for us to jobs@livinitaly.com.
This information may include:

  • Personal details
  • Employment details
  • Education
  • Salary history
  • Other relevant details
  • We will use this information to assess your application. We may also keep it in our records for future reference. Please get in contact if you would no longer like us to hold your records at office@livinitaly.com

 

How we use your personal data

Our use of your personal data will always have a lawful basis, either because it is necessary to complete a booking, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests.

We require the information outlined in the previous section to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • Send you service emails (booking confirmation and post-dining feedback).
  • Improve our products and services.
  • Send marketing communications if you have opted in to receive them.
  • Improve our products and services.
  • Send marketing communications if you have opted in to receive them.
  • We may use the information to customise the website according to your interests.

 

Who has access to your information?

We will not sell, distribute, or lease your personal information to third parties. Any personal information we request from you will be safeguarded under current legislation.

We will only share your information with companies if necessary to deliver services on our behalf. For example service providers (e.g. ResDiary for the provision of online bookings), third-party payment processors, and other third parties to provide our Sites and fulfil your requests, and as otherwise consented to by you or as permitted by applicable law.
You may choose to restrict the collection or use of your personal information at any point. Please refer to the Your Rights section of this Privacy Policy for details.
 

Security and retention of your personal data

How secure is your personal data?

We take the security of your personal data very seriously. We have implemented various controls to protect your data. We protect your data by using firewalls and password protection. This means that your data is protected and only accessible by co-workers who need it to carry out their job responsibilities. We also make sure that there are physical controls in our buildings which restricts access to your personal data to keep it safe.

Retention of your personal data

In broad terms, we will only retain your personal data for as long as is necessary for the purposes described in this Privacy Policy. This means that the retention periods will vary according to the type of the data and the reason that we have the data in the first place.
For example, if we receive your Information through a competition entry, we will retain your data for as long as is necessary to administer the competition.
 

Your Rights

You have a number of rights relating to your personal data and / or information and what happens to it, they are.

  • Have your data processed in a fair, lawful and transparent way;
  • Be informed about how your personal data is being used, an example being this privacy policy;
  • Access personal data we hold about you;
  • Require us to correct any mistakes in your personal data;
  • Require us to delete personal data concerning you in certain situations where there is no good reason for us to continue to process it;
  • Request that we transfer your personal data to you or another service provider in a simple.
  • Structured format;
  • Object at any time to processing of your personal data for direct marketing purposes;
  • Object to automated decision making which produces legal effects concerning you or similarly significantly affects you;
  • Object in certain other situations to our continued processing of your personal data;
  • Otherwise restrict or temporarily stop our processing of your personal data in certain circumstances.

 

Changing your preferences

If you no longer wish to be contacted by us about our products or services, or for other marketing purposes, you can amend your preferences or unsubscribe from our email service by clicking the “unsubscribe” button that appears in emails, or by contacting us (see the contact details on our contact page) .

We want to ensure that all the information we have about our customers is factually correct and up to date. Should you discover that the personal data we have about you is inaccurate or needs changing (for instance, you may have changed your name or address) then please contact us so that we can correct it.
 

Changes to this statement

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.
 

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to office@livinitaly.com